Privacy Policy
Privacy Policy
What information we collect, why we collect it, and how it is protected.
Privacy policy
Bluee respects your privacy. This policy explains what we collect, why, and how it is protected when you use getbluee.com.
What we collect
- Order information — name, phone number, delivery address and order details needed to process your purchase.
- Account & contact details — the email address you choose to share for order updates or support.
- Device & usage information — basic analytics and cookies, including advertising measurement (Meta pixel), to understand how the site is used and to keep it secure.
How we use it
- To fulfil orders, arrange delivery and provide customer support.
- To send order updates you have asked for.
- To improve the site and, where you consent, show relevant offers. You can opt out of marketing anytime.
- To comply with legal obligations and prevent fraud.
Payments & data sharing
- Online payments run through bKash / Nagad and their gateways. We do not see or store your card details or PINs.
- For Cash on Delivery, no payment information is collected at all.
- We share only what is necessary (name, address, phone) with our courier partners to deliver your order, and with payment processors for billing.
- We do not sell your personal data.
Your rights & contact
- You may ask us to access, correct or delete the personal information we hold about you.
- Email [email protected] for any privacy request or question.
Last updated: September 2026. This is draft copy — please verify amounts, timelines and contact details before going live.
Looking for something specific?
Email [email protected] or message us on WhatsApp and we will help within 1–2 working days.